🔐 Privacy Policy

SafeSpace Property Services

Last updated: 22.04.2026

1. Introduction

SafeSpace Property Services (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your information when you use our website:
https://www.safespacepropertyservices.co.uk/

2. What Information We Collect

We may collect and process the following data:

Information you provide:

  • Name
  • Email address
  • Phone number (if provided)
  • Property details or enquiry information

Automatically collected data:

  • IP address
  • Browser type
  • Pages visited
  • Cookies (see section below)

3. How We Use Your Information

We use your data to:

  • Respond to enquiries
  • Provide quotes and services (cleaning & EPC assessments)
  • Communicate with you about your request
  • Improve our website and services

4. Legal Basis for Processing

We process your data under:

  • Legitimate interest (responding to enquiries)
  • Contractual necessity (providing services)
  • Consent (when you submit a form)

5. How We Store and Protect Your Data

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.

Your data is stored securely and only accessed when necessary.

6. Sharing Your Information

We do NOT sell your personal data.

We may share your data with:

  • Service providers (e.g. email hosting)
  • Accreditation bodies (for EPC where required)
  • Legal authorities if required by law

7. How Long We Keep Your Data

We retain your data only as long as necessary:

  • Enquiries: up to 12 months
  • Customers: up to 6 years (for legal/accounting reasons)

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct your data
  • Request deletion
  • Restrict processing
  • Object to processing

To exercise your rights, contact us at:
📧 hello@safespacepropertyservices.co.uk

9. Cookies

Our website may use cookies to improve user experience.

You can control or disable cookies via your browser settings.

10. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices.

11. Contact Us

If you have any questions about this Privacy Policy, please contact:

SafeSpace Property Services
📧 hello@safespacepropertyservices.co.uk